• Tracing techniques. Our investigators utilize network analysis tools and metadata examination to trace online activity. In some cases, collaboration with internet service providers (ISPs) can be crucial for identifying the origin of harassing messages.
• User data collection. Beyond IP addresses, we leverage other data points to build a profile of the troll. This may involve analyzing social media profiles, communication patterns, and other publicly available information to identify potential connections and reveal the troll’s online footprint.

Documentation. We understand the importance of meticulously documenting our findings. This documented evidence can be used by law enforcement, online platforms, or attorneys to pursue appropriate action against the troll.